Frequently Asked Questions

General FAQ

1. How do I get to Hardangerfjord from Bergen?

2. Which languages do your guides speak?

3. What should I wear?

4. Are your activities family friendly?

5. Is parking available near the meeting points?

6. Which facilities can I find at the departure points?

7. What payment methods do you accept?

8. Do you sell Gift cards?

9. How about weather and safety?

10. How do you work with Groups & Corporate?

Terms / Booking / Cancellationion

1. How do I book?

2. When do I pay?

3. Can I cancel or change my booking?

4. What if I miss my tour?

5. Can the tour be canceled for operational reasons?

6. Are there any age or health requirements?

7. What about insurance and liability?

8. How do you handle customer-initiated changes?

9. What is your Privacy Policy?

10. What is the validity of gift cards and credits?